Privacy policy

Skalnor is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services. We fully comply with the EU General Data Protection Regulation (GDPR).

1. Data Security and SSL Protection

All pages on our website are protected with SSL (Secure Socket Layer) encryption. You can verify this by the padlock icon in your browser’s address bar, ensuring that information transmitted between your browser and our site remains private and secure.

2. Data Collection and Use

We only collect the data necessary to process your order, improve your browsing experience, or send marketing communications, always with your explicit consent.

The types of data we may collect include:

  • Name, shipping address, and billing address

  • Email and contact details

  • Purchase history and browsing behavior (e.g., via cookies)

This data is used strictly to:

  • Process and deliver your orders

  • Provide customer support

  • Improve site usability and our product offering

  • Send marketing communications (only with your consent)

3. Information Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes.
Your information may be shared with trusted service providers (e.g., logistics and payment processors) solely for operational purposes and always under strict data protection agreements.
We may also use anonymized and aggregated data for internal analysis and performance metrics.

4. Email Communications and Consent

We only send emails if you have given clear and explicit consent. You may unsubscribe at any time using the “Unsubscribe” link at the bottom of every email. Updates may take up to 7 business days.
Skalnor does not send unsolicited emails or spam. We will never ask for your login details or send emails with suspicious attachments or links.

5. Use of Cookies

We use cookies to improve your experience on our website. These cookies do not collect personal data and can be managed or deleted in your browser settings.

6. Your Data Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • File a complaint with the relevant data protection authority

To exercise these rights, contact us via the support form on our website or email us at support@skalnor.com.

7. Content Ownership

All website content is the exclusive property of Skalnor. No part may be reused without written permission.

8. Policy Updates

This policy may be updated periodically. The date of the latest revision will appear at the top of this page.